Original Art

Yes, on a limited basis. Contact me at dianthaboardman@gmail.com for more information.

All artworks are named and signed on the back of the canvas.

All original artwork orders will include a handwritten note from myself.

All paintings are sealed and varnished to protect the artwork.

Shipping:

When you buy original artwork from me, it will be packaged and distributed by myself.
Artworks are packaged in sturdy boxes and packed with bubble wrap to ensure safe arrival of your painting.

Orders will be fulfilled and posted out within 3-5 days of your order.

The customer is responsible for any import fees incurred during shipping, some countries do not charge import fees for canvas paintings but please be aware of this and check your countries import terms before purchase.

If the postal service is unable to deliver your order for any reason, and therefore returned to sender, you can request a refund (minus the original shipping fees) once the painting arrives back with me, or I can re-ship your painting (you are responsible for additional shipping charges).

I am not responsible for any damage that may happen during transit (although I've shipped over 40 paintings and none have arrived damaged!) However, if your item does arrive damaged, please email me at dianthaboardman@gmai.com within 5 days of delivery and include clear photo evidence of the damage and I will work with you to try and find a suitable solution.

Prints are made to order and shipped directly from my trusted print partner. Please allow up to 2 weeks for your order to be dispatched (orders will usually be dispatched earlier than this but this allows for busier periods). All orders are sent via tracked and insured services. You will receive an email with a tracking reference once your order is shipped. 

Please be aware that once an order is placed, it is not possible to amend shipping details or order details (eg swapping prints). Please confirm you have entered the correct shipping address before confirming your order. When paying with Apple Pay or PayPal, the shipping address field may automatically be filled in according to your saved shipping details with your payment provider, so please check this is correct too. No refunds will be issued to customers who do not receive their order due to inputting the incorrect address.

Lost or Undelivered Orders

If your order hasn’t arrived, it must be reported to me within 3 months of the order date. After that time, I may no longer be able to assist.

Shipping Damage

If your item arrives damaged, please email me at dianthaboardman@gmail.com within 5 days of delivery and include clear photo evidence of the damage. For prints, a replacement will be issued.